Behavioral EQ: Putting Emotional Intelligence to Work
- An insurance company found the average policy value sold by agents with high EQ was twice that of agents with low EQ.
- A study of 500 executive search candidates identified emotional competence as a better predictor of placement success than intelligence or prior experience.
- A consumer products company found a "strong relationship" between superior performing leaders and emotional competence.
- A university study found performance reviews make the giver and recipient less productive, but says the tone of the review (even a bad review) can make people feel upbeat and energized.
- Download "The Business Case for Behavioral EQ" whitepaper.
Read MWorld Magazine article: Using EQ to Build Trust