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There is much empirical and anecdotal research documenting why and how often people fail when moved into a managerial job.
One key reason is that people are often awarded managerial assignments because of strong skills in their area of functional expertise such as accounting or sales. But in most cases, managerial success is less about functional skills and more a result of leadership, communication and teambuilding.
Thus interpersonal skills, conflict management and emotional intelligence are more important to success in the new position.
TRACOM has released a series of new Tell Me More Videos that look at how interpersonal skills affect managers, sales professionals and even individual contributors.
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In the case of managers, the video considers responsibilities including coaching others, leading teams and dealing with conflict.
The videos run five to seven minutes and discuss how Versatility and EQ skills impact the daily work responsibilities of leaders, sales pros and individuals. Watch them now.