Studies have shown that managers spend up to 42% of their work time dealing with conflict and non-productive behavior in the workplace. Managing Conflict with STYLE provides specific advice on how to use Style to anticipate conflicts, reduce their occurrence, minimize their impact and repair damage after a conflict occurs. CD-ROM version includes online version and PDF of printed book.
Download TRACOM Managing Conflict with STYLE Information Sheet
Take a Sneak Peek at TRACOM Managing Conflict with STYLE Guide