Highlands Ranch, Colo. – Nov. 11, 2008 – The TRACOM Group announced the availability of two new white papers. One white paper outlines the current trends of coaching in the workplace, while the other focuses on the impact of conflict in the workplace.

The white papers, “Using Social Style Training for More Successful Coaching” and “The Role of Social Style Training in Managing Workplace Conflict,” reveal results of recent surveys conducted by TRACOM.

The coaching survey revealed that virtually all respondents, 99 percent, said the coaching they provide positively impacts their organization’s performance. The positive performance is attributed to the ability of coaching to diffuse conflicts that interfere with good communication and productivity. Other findings from this survey include:

A quarter of the respondents spent between 25 and 50 percent of the time coaching others
57 percent said they felt they are doing the right amount of coaching
87 percent said they had seen managers falter in their careers due to an inability to effectively coach their employees

In the conflict survey, respondents agreed that organizational, team and personal productivity suffer in the midst of conflict. The survey also revealed that a significant source of conflict arise from interpersonal behavior differences. However, understanding others’ interpersonal differences can help individuals have more satisfying interactions and help organizations increase productivity and retention. Key survey findings include:

41 percent of respondents identified interpersonal differences as a source of conflict
67 percent of respondents said team productivity had decreased as a result of conflict
31 percent said someone they know has left a job due to conflict

“The recent surveys reveal the value of coaching in the workplace and the impact of conflict in the workplace,” said David Collins, TRACOM vice president for Training Products. “TRACOM’s research findings help guide human resource executives to focus their training and development programs for the highest impact on productivity and, ultimately, the bottom line.”

To download the complimentary white papers or view a webinar discussing the findings, click here.

To learn more about TRACOM products and for additional information and research on the impact of SOCIAL STYLE on performance, visit http://www.tracomcorp.com/ or call 303-265-6105.

About the TRACOM Group

For nearly 50 years, The TRACOM Group has helped individuals and organizations improve workplace performance by building interpersonal skills, improving teamwork and developing leaders. TRACOM offers measurement-based learning models, courses, surveys, assessment tools and consulting services.

Much of TRACOM’s work is based on the Social Style Model(TM), a proven model for effective work and personal relationships. TRACOM is a division of Reed Business Information.