Effective leaders know the importance of good feedback. Multi-rater feedback gives people critical insights about themselves and allows them to see an enlightened view of themselves through the eyes of others. Without feedback, we live in a naïve world, where we think everyone loves us and we are never offending or intruding on others.
Yet a new Interact study tells us that 69% of managers feel uncomfortable communicating with their employees. In fact, according to the study “37% of America’s business leaders report they are uncomfortable having to give direct feedback/criticism about their employees; performance that they might respond badly to.”
Giving people feedback is not always easy. Despite how uncomfortable it might be to tell someone that they can come off too direct with their clients or that their casual manner comes off unprofessional, the importance of feedback is immeasurable.
Constructive feedback is the cornerstone of improvement. It is what allows us to have those, Ah Ha moments about ourselves and how to better interact with others.
Yet, people are different, and some people might respond better to your Style of communicating or interacting better than others. Learning how to communicate any necessary feedback with various members of your staff is crucial to administering feedback. This is why an understanding of SOCIAL STYLE helps take some of the discomfort away from sharing feedback. Once we have an understanding of SOCIAL STYLE, we can learn how to read people’s behaviors to guess what their SOCIAL STYLE is. From here, we utilize Versatility – we adapt our own Style to suit the Styles of our staff. Also using a tool like SOCIAL STYLE provides a framework and language for these conversations.
It is also important to remember – it’s not what you say, but how you say it. Research tells us that people respond better to negative feedback told in a constructive way, than positive feedback told in a less positive way.
Research shows that those who measure in the top quarter of Versatility are much (27%) better at managing conflict, 26% more proficient in positively influencing others, and 23% better at adapting their interactions to work more effectively with others. Click here to learn more.
Incorporating SOCIAL STYLE training in managerial development programs is a smart investment in building your leaders of today and tomorrow.
Click here to learn more about SOCIAL STYLE for managers.
Click here to learn more about managerial training in Versatility.
Click here to learn more about the importance of Multi-Rater Feedback.