While some people are naturally adept at building relationships, when we work in a fast-paced office where transitions are constant and restructuring teams and departments is frequent, developing EQ is critical to help quickly build cohesive relationships.
By focusing on core competencies like listening, empathy, stress-management, and even a whole section dedicated towards building relationships, your employees are:
- More collaborative and thus, more innovative.
- Are more likely to ask for help when they need it, diminishing misunderstandings and missed deadlines.
- Able to exceed expectations by building off of each other’s discoveries, connections, resources and research.
Some researchers argue that emotional intelligence has already become more important than IQ or technical knowledge when it comes to achieving results in modern organizations. People with a high EQ build connections with others through empathetic listening and openness to others’ perspectives. They are skilled motivators in the workplace, using informal influence and strong listening skills to understand others’ viewpoints and experiences.
Building Relationships Is Good For Morale
According to Gallup, people who have a good friend at work are much more likely to be engaged in their jobs. The better our relationships with co-workers, customers, and others at work, the happier and more productive we’re going to be.
Developing healthy relationships in your workplace allows your employees to feel more confident. They are more likely to speak up or share opinions in meetings or group settings if they feel they will be respected and heard. Healthy working relationships also increases the likelihood to influence others to our causes, and people are more innovative when collaborating with others. When disagreements do occur, having the skills to be respectful and understanding of the other person’s viewpoints and feelings is crucial.
Influencing Relationships Using EQ
Building relationships requires a conscientious understanding of how emotions influence our own and others decisions and emotional reactions. It requires flexibility and the ability to regulate one’s own emotional responses. Thus, emotional intelligence is the key to the kind of meaningful interactions that develop trust over time. Learn more about building relationships and other aspects of the Behavioral EQ Model here.
Employees with high emotional intelligence:
- Possess greater self-insight and self-confidence
- Exercise greater self-control
- Manage stress effectively
- Can accurately perceive others’ emotional influences
One of the best ways to enhance self-insight and heighten emotion awareness is through utilizing a confidante – someone who is close enough to the situation to help us work through why we are feeling the way that we do, but far enough away to not be emotionally involved in the situation. But having friends at work is not always the norm.
Build a Supportive Corporate Culture with EQ
While we all know that creating an organization with a supportive company culture has a positive impact on the wellness of your employees, many organizations don’t operate that way in reality.
A Columbia University study shows that the likelihood of job turnover at a company with good overall company culture is 13.9% compared to job turnover in poor company cultures is 48.4%. The Department of Economics at the University of Warwick found that happy workers are 12% more productive than the average worker, and unhappy workers are 10% less productive. Training in Behavioral EQ allows your employees to prosper through cooperative and supportive relationships. Behavioral EQ helps people to understand their own emotions and behaviors, as well as the behaviors and emotions of others. This helps your workforce to build positive relationships with one another, provides social support, and encourages collaboration and innovation. Enhancing Behavioral EQ is a critical step to creating a positive work-culture.
Building Relationships is a core competency of the Behavioral EQ model. Behavioral EQ takes traditional emotional intelligence models a step further by providing practical, actionable strategies for improving EQ through behaviors and behavior awareness, allowing us to become more effective at building and strengthening relationships in positive ways.
Enhance effective workplace relationships by building a foundation of mutual understanding and respect by teaching your staff how to understand and regulate their emotions and behaviors.
Building Relationships Research and Resources
As Theodore Roosevelt once said, "“The most important single ingredient in the formula of success is knowing how to get along with people.” Building Relationships is an essential component of the Behavioral EQ Model. Those with enhanced Building Relationships skills are trusted by others because they invest time in developing strong, positive relationships.
In this short video, you’ll learn more about TRACOM’s Behavioral EQ Model and more specifically the importance, benefits and impact of Behavioral EQ.
This whitepaper looks at the connection between emotional intelligence and the Versatility aspect of TRACOM's SOCIAL STYLE Model.