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Agility training helps people and organizations overcome our tendency toward the status quo and move to positive action.  But the benefits of agility go beyond just innovation. Agility has implications for almost every job function and department including sales, customer service and even the back office. And agility training provides practical techniques to effectively execute change.  Agile organizations shape their futures and markets.  TRACOM’s Unlocking Personal Agility Model and training is especially critical for organizations dealing with the following issues:

Common Areas of Focus for Agility Training

From the executive suite to department managers, your leaders drive your strategy.  But do they lead with insight and vision or just respond to competitors and the market?  An MIT study found that agile firms grow revenue 37% faster and generate 30% higher profit than non-agile organizations.

Agility training teaches your leaders and managers how to identify new opportunities and techniques to evaluate and execute programs that create success.  Managers with high agility are:

  • 24% more motivated to support new initiatives
  • 33% higher rated for innovation
  • 24% better at anticipating trends and future opportunities

Agile leaders create a culture of innovation.  And TRACOM’s agility training empowers them to act on that innovation in hands-on and practical way.  During the course each participant identifies a specific workplace challenge they’re facing and learns agility skills to address that problem.  They leave the course prepared to make meaningful progress.  And they have the ability to engage others on their team and throughout the organization for broad success.

Agile Leadership Resources


Developing Agile Leaders

Long-term organizational success requires forward-thinking leaders who drive proactive change.  Watch this one-minute video on agile leadership.



The Agile Organization Starts with Agile People Webinar

This webinar introduces the key concepts of agility including business implications.


Technology shifts, channel overlap and globalization have dramatically changed buying behaviors and many traditional sales practices are obsolete.  Today’s successful salespeople act more as consultants or entrepreneurs.  And agility skills are essential for long-term sales success.  TRACOM’s Agility Model teaches practical skills for selling to teams, overcoming objections and expanding business.

In today’s working world, the ability to adapt and innovate during times of change is fundamental to success. The demand for agility skills is significant and universal. Our leaders have identified these skills as critical to our business, and relevant to our people at all levels.  Understanding and applying these concepts throughout my career has been fundamental to my success.  I believe an agile mindset is essential to achieving success in the changing environment of today and thriving in the world of tomorrow. — Nancy Henson Kopp, Director of Sales, EY

Agile salespeople are better able to identify new opportunities for sales and create a customer-centric approach for collaboration.  They recognize how marketplace and technological and changes create opportunities for sales rather than simply cutting traditional sales out of the buying equation.

Sales and Agility Resources


The Agile Organization Starts with Agile People Webinar

This webinar introduces the key concepts of agility including business implications.


The best managers use a combination of art and science to successfully oversee complex projects.  They have to manage timelines and budgets but they also have to be open and accepting of the fact that things might not go as planned. Agility skills are crucial in delivering projects that have true business impact.

A study found that 97% of organizations believe project management is critical to business performance, but fewer than one-third of projects are successfully completed on time and on budget.  Most project managers face scope creep at some point as it’s an inevitable part of even the most-well-planned project. Under normal circumstances, project managers might react by feeling stressed and uncertain. But agile project managers are better equipped to prioritize activities and get the project back on track. TRACOM’s research shows that people with high agility skills are 17% more likely to make high-quality decisions in the face of uncertainty compared to those without such skills.

While agility training addresses highly strategic concepts, it’s extremely practical as well. TRACOM's agility training is built on the IDEA Model with steps addressing the entire scope of projects from ideation to effective execution and evaluation.  Participants learn techniques for the entire project management cycle including:

  • Look for opportunities to improve services, products and processes
  • Generate concepts that lead to improvement
  • Energize others and build coalitions to support initiatives
  • Put ideas into a practical plan
  • Effectively execute the plan including making appropriate ongoing adjustments

Agility training is an immediate way to improve your projects and your project managers.

Project Management Resources

One of the biggest hindrances to business growth is internal reluctance to change, and in fact, IBM reports that the most significant challenges when implementing change projects are people oriented. Topping the list are mindsets, attitudes and corporate culture. People have cognitive biases and inherently negative mindsets, and this makes them fearful of the unknown. We don’t know these biases exist so we can’t overcome them without a new way of thinking. It’s easy and unfortunately natural for us to become comfortable and complacent with the same routine patterns rather than taking advantages of new opportunities or changing circumstances.

Fortunately, agility training helps people foster positive changes and helps those around them do the same. In fact, research proves that people with high agility are 22% more likely than people with low agility to see beyond normal patterns, processes, and conversations to identify opportunities.

People with high agility are 35% more likely to viewed by others as a positive enactor of change.

Agility training provides people with the skills they need to test and strengthen their cognitive flexibility to endorse creativity and cultivate innovation. As a result, those high in agility are more willing to be proactive about speaking their minds, seizing new opportunities, and helping others do the same.

Positive Change Resources


The Agile Organization Starts with Agile People Webinar

This webinar introduces the key concepts of agility including business implications.


Process improvement can lead to better efficiency, but long-term success is driven by innovation.  Agility training helps organizations shape their future by creating a culture of innovation.  Leaders and employees learn practical strategies for launching new products and services, entering new markets or entirely rethinking key processes. And by coupling innovation with execution, measurable results are achieved quickly.

TRACOM’s agility training incorporates the latest research on individual behavior and organizational performance.  It uses the concepts of design thinking where people learn not to just solve problems, but rather think proactively about a preferred future and take action towards it.

Participants in agility training learn to:

  • Go beyond status quo or incremental improvement to look for completely new opportunities
  • Generate innovate ideas for long-term success
  • Foster innovation throughout all levels of their organization
  • Evaluate options and investments to identify the greatest potential and improve odds of success
  • Effectively execute new ideas

Resources for Innovative Thinking


Developing Agile Leaders

Long-term organizational success requires forward-thinking leaders who drive proactive change.  Watch this one-minute video on agile leadership.


Contact Me About Creating an Agile Organization