Engaged employees are those who are fully absorbed by and enthusiastic about their work and take positive action to further the organization’s reputation and interests. Conversely, stressed employees exhibit a lack of enthusiasm and commitment to their work and are more likely to disengage from their environment. This often results in plummeting productivity.
Low Engagement has High Costs
According to Gallup, the lack of employee engagement costs the United States $450 billion to $550 billion annually in lost productivity. Gallup’s research also shows that managers account for 70% of variances in employee engagement scores. The survey also finds that engagement is highest among employees who have some form of daily communication with their managers. Those managers who use a combination of face-to-face, phone and electronic communication are the most successful in engaging employees. Positive changes that result from engagement include higher job satisfaction, greater commitment, improved feelings of connectedness and better job performance.
Comparing Employees with High Resilience vs Low Resilience
In TRACOM’s research, people with Resilience skills are 14% more likely to stay engaged in their work during periods of high stress. Resilience training is a highly effective way to improve employee engagement because it gives people a stronger sense of self awareness and confidence, helping them to stay proactive and positive on a consistent scale.
Resilience is the foundation of Employee Engagement
The correlation between employee engagement and job satisfaction is inseparable, but job satisfaction depends on so much more than compensation, benefits and working conditions. To be truly satisfied in any role, people need the ability to effectively deal with and bounce back from adversity, relying on a strong social support network and emotional resiliency to tackle complex challenges with confidence. TRACOM’s Adaptive Mindset for Resiliency Model is designed to instill this type of mental Resilience in people at all levels of an organization, allowing them to focus on achieving results rather than dealing with the lingering effects of conflict and adverse situations at work.
Resilience helps employees:
- Develop a social support network at work
- Communicate their ideas across organizational boundaries
- Take personal responsibility for and pride in their achievements
- Be assured of their importance in the grand scheme
- Commit to achieving organizational success
Research shows that more Resilient individuals experience a greater quality of life in all areas, including the workplace and the home. Resilient employees find greater satisfaction from tackling new challenges and overcoming adversity, and they have the ability to frame adversity in a positive light, spurring themselves on to achieve their goals no matter the odds.
Resilient Employees are Engaged Employees
- 14% more engaged with their work during times of high stress
- 18% better at building a positive work culture
- 21% higher in positively influencing others during times of change
- 15% better at initiating appropriate action to challenges at work