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SOCIAL STYLE and Versatility have proven to be the world’s most effective interpersonal skills training model for one simple reason — real results. Clients around the world have found SOCIAL STYLE training and Versatility skills to be effective at boosting employees’ personal effectiveness on their own and in teams. Click any of the tabs below to learn more about leveraging SOCIAL STYLE and Versatility as a solution to any of the following needs:

Managing and Leading

Taking on a managerial role or leading a team is a hefty responsibility that requires a great deal of interpersonal and behavioral style awareness as well as support from the people we are leading. To optimize that support, having an understanding of what someone’s behaviors are telling us is crucial. This allows us to assess how they prefer to be treated. Similarly, a heightened awareness of ourselves is important – especially when leading.

Managers who understand how to connect with individuals in ways that resonate with their values, communication styles and needs are better equipped to keep their teams engaged and inspired to achieve. Here are just some examples of how Style supports managers in the workplace:

Multiple research studies have documented the impact that SOCIAL STYLE and Versatility have on managerial performance including:

  • Managers with high SOCIAL STYLE skills are 27% better at managing conflict
  • 81% of managers trained in SOCIAL STYLE say it makes them more effective as a manager and coach
  • A study at a multinational defense contract found that managers with high Versatility are much more likely to support diversity and inclusiveness efforts
  • A study at an international publishing company found managers with high Versatility were 27% better at leading their teams

Incorporating SOCIAL STYLE training in managerial development programs is a smart investment in building your leaders of today and tomorrow.

Managing and Leading Research and Resources

 

SOCIAL STYLE for Managers Video

Modern leaders require a new and evolving skillset to succeed, and SOCIAL STYLE and Versatility can be a large influence on leadership effectiveness. TRACOM offers courses, assessments and norms developed specifically for managers and leaders.

 

 

SOCIAL STYLE and Situational Leadership Video

Situational Leadership® II (SLII®) 1 by the Ken Blanchard Companies is a popular model for learning to improve leadership effectiveness. The SOCIAL STYLE Model can enhance the effectiveness of the SLII model by describing a framework for understanding the behavioral style and preferences not only of followers, but of leaders themselves.

 

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Building Relationships

Are your employees struggling to collaborate? Do differing personalities and agendas often get in way of achieving outcomes? One-size-fits-all communications models fail to recognize the powerful impact of people’s unique Behavioral Styles on their habits of speech and listening. The SOCIAL STYLE Model has helped thousands of people to improve their communication skills by understanding and responding to the nuances of others’ personalities.

Our SOCIAL STYLE Model can help your employees:

  • Use voice tone, facial expressions and eye contact in appropriate ways to put people at ease
  • Structure emails and voice messages in ways that satisfy people’s different needs for information
  • Understand others’ communication styles in conflicts or arguments
  • Identify and respect people’s unique conversational boundaries

SOCIAL STYLE and Versatility training is rooted in real-world experience and years of proven research. The SOCIAL STYLE Model has proven to be the world’s most effective way to dramatically enhance the quality of communications in the workplace with skills that people can put to use right away in all areas of life.

Building Relationships Research and Resources

 

Individual Contributors & SOCIAL STYLE Video

Savvy organizations equip their people with the tools to work productively with different people across a variety of workplace situations. This video discusses the benefits and outcomes of SOCIAL STYLE training for individual contributors and general audiences.

 

Do People See a Value In Interpersonal Skills Training

As discussed in this research study, 88% of corporate training executives who used SOCIAL STYLE believed it worked “very well” or “extremely well" which is significantly more than interpersonal models such as Myers-Briggs (73%) or DiSC (61%).

Starwood Hotels Improving the Service Culture

Starwood Hotels works hard to deliver consistent quality globally which is why, as documented in this case study, the company created a global quality management program that includes SOCIAL STYLE training from The TRACOM.

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Increasing Sales

Is your team struggling to collaborate? Do differing personalities and agendas often get in way of achieving outcomes? One-size-fits-all communications models fail to recognize the powerful impact of people’s unique Behavioral Styles on their habits of speech and listening. The SOCIAL STYLE Model has helped thousands of people to improve their communication skills by understanding and responding to the nuances of others’ personalities.

Improving your Versatility – a core element of Social Style – helps people to build more effective relationships with colleagues, leaders and subordinates. The ability to build effective and lasting workplace relationships requires skilled communications methods and sets today’s top performers apart from the pack.

Our SOCIAL STYLE Model can help your employees:

  • Learn communication approaches and behaviors appropriate to put people at ease
  • Structure emails and voice messages in ways that satisfy people’s different
    needs for information
  • Understand others’ communication styles in conflicts or arguments
  • Identify and respect people’s unique conversational boundaries
  • Improve their effectiveness in collaborative projects and meetings

Increasing Sales Research and Resources

 

SOCIAL STYLE and Sales Success Video

This video discusses how SOCIAL STYLE training can develop positive relationships, persuasion skills and the ability to close more sales.

 

The Key to Sales Success

Winning salespeople are made, not born, and TRACOM’s proven SOCIAL STYLE training can increase a salesperson’s effectiveness, decrease the sales cycle time, and dramatically increase revenue. This whitepaper dives into research regarding the connection between interpersonal skills and sales success.

Using The Versatility Factor Book in Selling Situations

The Versatility Factor is your guide to a better understanding of how to utilize SOCIAL STYLE and Versatility to leverage different situations that you might find yourself in when in a sales role, for example: conducting sales calls, gaining customer commitments, negotiating agreements, and so much more.

New Success Story – Accelerating Sales Growth Using SOCIAL STYLE

DayBlink Consulting, a boutique management, strategy, and technology consulting firm, recognized the need to equip its consultants with SOCIAL STYLE skills as a way to read the behavioral cues of their customers and form strong selling relationships. This Success Story discusses DayBlink's success with SOCIAL STYLE training for its consultants.

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Working In Teams

Some teams just seem to “click,” while others struggle to work with each other. While some teams perform well above expectations, other teams deliver lackluster performance. What makes the difference between highly engaged, creative and productive teams, and those who seem stuck in procrastination, satisficing or internal sabotage? It is the ability to recognize and adapt to each other’s’ unique SOCIAL STYLEs.

TRACOM’s SOCIAL STYLE Model can teach your teams to:

  • Recognize and value each others’ communication styles
  • Understand others’ likely reactions to stress or adversity
  • Determine which team roles or tasks will resonate most with each member
  • Reach mutual understandings in team conflicts
  • Coach and support each other towards personal success

More effective teams results in a stronger bottom line by increasing efficiency and productivity throughout entire departments. Participating in an effective team can also increase employee engagement and job satisfaction, leading to the same positive effect for an entire organization. With SOCIAL STYLE training, team development efforts can finally reach their full potential.

Working in Teams Research and Resources

 

Individual Contributors & SOCIAL STYLE Video

Savvy organizations equip their people with the tools to work productively with different people across a variety of workplace situations. This video discusses the benefits and outcomes of SOCIAL STYLE training for individual contributors and general audiences.

 

Rater Research Study on Versatility

Research shows that individuals who score high in Versatility demonstrate greater success in key workplace skills like managing conflict, developing positive relationships, and communicating effectively with others. This study, along with others, provides a measure of the value of Versatility.

Social Style and Five Dysfunctions Whitepaper

Given the proven importance of teamwork, why do so many people complain about their teams? In his book, “The Five Dysfunctions of a Team,” Patrick Lencioni outlines five common pitfalls that prevent teams from achieving their full capabilities. The SOCIAL STYLE Model provides an ideal platform that serves as a starting point for solving the Five Dysfunctions.

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Managing Conflict

When up to 90% of a manager’s time is spent handling conflict, your organization suffers. Many of your employees aspire to climb the corporate ladder, but oftentimes without fully realizing the full spectrum of tasks associated with leadership positions. One of the most common responsibilities of leaders today is to manage conflict, yet so many of today’s managers are ill-equipped to mediate inter-office quarrels.

When your workforce is trained to assess the behavioral styles’ of others they are less likely to require the involvement of upper management to help solve disputes. With 60-80 percent of all difficulties in organizations coming from strained relationships among employees, it’s no wonder why so many corporations are turning towards a training program to enhance conflict management skills and boost employee relationships.

Research studies have documented the impact that SOCIAL STYLE and Versatility have on managing conflict including:

  • 86% of respondents stated they were more confident in their ability to handle conflict post SOCIAL STYLE training
  • 92% said that when in conflict, taking Style differences into account made it easier to address the underlying issues
  • 71% said they were more prepared to quickly recover from conflicts in the workplace

Managing Conflict Research and Resources

The Role of SOCIAL STYLE in Managing Workplace Conflict

The award-winning “Managers as Negotiators” study revealed that managers spend up to 42% of their work time resolving conflict. Understanding others’ interpersonal differences can help individuals have more satisfying interactions and help organizations increase productivity and retention.

SOCIAL STYLE Supports Merger in the Energy Industry

Mergers and acquisitions offer the opportunity to accelerate growth, expand offerings and enter new markets. They also are an opportunity for financial disaster. SOCIAL STYLE training helps build a context for dealing with business issues that arise when mergers and acquisitions occur.

SOCIAL STYLE and Crucial Conversations Whitepaper

The book “Crucial Conversations” provides advice for having conversations when failure is a strong possibility. The Crucial Conversations and SOCIAL STYLE Models complement one another in a number of ways. This whitepaper looks at the synergies of SOCIAL STYLE and Crucial Conversations.

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Coaching Skills

The ability to be an encouraging coach is a fundamental skill in many different industries and job functions. Whether you work in the electronic industry or the health industry, whether you are a regional manager or a registered nurse, the ability to effectively coach others is a highly sought after skill.

With an understanding of SOCIAL STYLE, those who take on the responsibility of coaching are better equipped to:

  • Adapt criticism to be delivered in a way that is most constructive and useful to the respective audience
  • Influence and motivate staff and fellow employees to help achieve imperative goals and objectives
  • Inspire others to help them achieve their greatest potentials

Versatility can help coaches to respond to the distinct needs and preferences of coachees from diverse backgrounds.

Coaching Research and Resources

Using SOCIAL STYLE® Training for More Successful Coaching

Reseach finds that as a result of SOCIAL STYLE training, 82% of respondents say that it’s easier for them to give coaching feedback to people, even if the feedback is negative. Understanding SOCIAL STYLE has helped 96.9% of participants to be more effective coaches.

Coaching with Style Guide Sneak Peek

Learn how you can apply SOCIAL STYLE and Versatility concepts during coaching to enhance relationships with those you coach or, at the very least, to ensure that Style differences do not get in the way of successful and productive coaching.

Social Style and GROW Whitepaper

GROW is an acronym for a four-step process of Goal, Reality, Options and Way Forward. This whitepaper looks at how GROW and Style can support and enhance individual and organizational performance.

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Working Across Cultures

TRACOM’s SOCIAL STYLE is a global resource for business improvement. The power of SOCIAL STYLE is in understanding behavioral differences and modifying our behavior to improve interactions with others.  This can be especially important – and challenging — in international situations.

TRACOM offers a variety of international norms to reflect the culture and behavioral standards of individual countries and geographic regions. In doing so, people receive feedback that is most meaningful for them.

  • TRACOM offers 85 SOCIAL STYLE Universal norms, which includes updates to 50 existing norms and the addition of 35 new norms.
  • SOCIAL STYLE Profiles are offered in a wide variety of international languages. The use of local-country language results in more effective training programs.

Benefits of strategic global training include instituting a global culture among internationally operating corporations, creating a common suite of performance standard and establishing standardized, efficient business processes.

Working Across Cultures Research and Resources

 

SOCIAL STYLE Norms Overview Video

If you are using our Profiles outside the U.S., it’s important to understand cultural differences and how they can impact training programs.  Norms tailor an assessment and profile to a specific audience such as geography or job function.  See why they matter.

 

Relationship Between Versatility and Diversity Among Leaders

This TRACOM study found that managers with high Versatility skills were rated significantly more effective at promoting diversity and inclusiveness than managers with lower Versatility by evaluating various diversity and inclusiveness (D&I) measures.

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