Managing Conflict with STYLE GuideItem # WSS1000
Managing Conflict with Style is a self-study resource to apply SOCIAL STYLE® concepts to anticipate, minimize and deal with conflict in the workplace. It can also be incorporated into other conflict programs or learning management systems.
Studies have shown that managers spend up to 42% of their work time dealing with conflict and non-productive behavior in the workplace. Managing Conflict with STYLE provides specific advice on how to use Style to anticipate conflicts, reduce their occurrence, minimize their impact and repair damage after a conflict occurs. Readers and participants should have previously SOCIAL STYLE training and have completed a SOCIAL STYLE Profile.