
In a new HBR article titled “Empathy is Still Lacking in the Leaders Who Need It the Most”, Ernest J. Wilson III found that there are five critical skills executives … Continue Reading
In a new HBR article titled “Empathy is Still Lacking in the Leaders Who Need It the Most”, Ernest J. Wilson III found that there are five critical skills executives … Continue Reading
You’ve probably noticed a funny pattern when people are given roles with power. You might have a person in your mind who completely transformed under the influence of some new … Continue Reading
Did you know that two of the top “emotional triggers” at work are feeling unappreciated and unheard? When we feel this way, a section of our brain called the amygdala … Continue Reading
When it comes to making the sale, it’s important for the salesperson to be prepared. Knowing the products, the materials, the benefits, the options, the competitors and their options, the list goes … Continue Reading
By Colleen Stanley, founder and president of SalesLeadership Emotional Intelligence skills are soft skills that produce hard sales results. The word soft is enough to turn off any hard driving … Continue Reading
You’re all familiar with the old adage that nice guys finish last. Like many common sayings that automatically roll off our tongues, it is not true. Nice people do just … Continue Reading
A recent study shows that today’s college students have significantly less empathy than their counterparts of decades past. In a review of 72 studies conducted with almost 15,000 college students … Continue Reading