In a new HBR article titled “Empathy is Still Lacking in the Leaders Who Need It the Most”, Ernest J. Wilson III found that there are five critical skills executives … Continue Reading
Empathy – The Most Important Value in a Leader
Don’t Let Power Get to Your Head
You’ve probably noticed a funny pattern when people are given roles with power. You might have a person in your mind who completely transformed under the influence of some new … Continue Reading
Why the Mortgage Industry Needs EQ Skills
Did you know that two of the top “emotional triggers” at work are feeling unappreciated and unheard? When we feel this way, a section of our brain called the amygdala … Continue Reading
Empathy – A Key to Unlocking Improved Sales
When it comes to making the sale, it’s important for the salesperson to be prepared. Knowing the products, the materials, the benefits, the options, the competitors and their options, the list goes … Continue Reading
Three EQ Skills You Must Teach Your Sales Team
By Colleen Stanley, founder and president of SalesLeadership Emotional Intelligence skills are soft skills that produce hard sales results. The word soft is enough to turn off any hard driving … Continue Reading
Does Power Corrupt?
You’re all familiar with the old adage that nice guys finish last. Like many common sayings that automatically roll off our tongues, it is not true. Nice people do just … Continue Reading
Should Empathy be a College Requirement?
A recent study shows that today’s college students have significantly less empathy than their counterparts of decades past. In a review of 72 studies conducted with almost 15,000 college students … Continue Reading